FAQ

MyTee answers your frequently asked questions, if you can’t find what you need simply contact us

Is the fabric breathable and does it have UV protection ?
The fabric is made using COOLMAX® provides UV protection with a UPF 50 rating (almost 100% protection against ultraviolet rays). COOLMAX® is breathable, in practice, this means that COOLMAX® textiles immediately absorb sweat, wick it away to the surface of the fabric and therefore leave the wearer feeling dry. The material's breathable properties also mean you will not get sweaty as quickly. COOLMAX® is comfortable to wear and leaves you feeling dry, and is therefore primarily used for sportswear.
How can I determine the best size for me?
Please check our size guide to identify your perfect fit.
What are the washing instructions?
Clothing made in COOLMAX® technology fabrics can be washed in the washing machine and dried in a tumble drier. However, you should never use fabric softeners or bleach containing chlorine with COOLMAX® textiles. As each item is different, we advise you to follow the individual care instructions for your clothing. Every shirt has washing instruction printed inside the collar.
Will it shrink in the dryer?
It was proven to not shrink in the dryer in low temperature, however we don't recommend to use high temperature
How do I use a voucher I have won in a competition?
If you have been lucky enough to win a voucher in a competition and it does not have a coupon code, please contact us and we will provide you with a coupon code.
How do I use a coupon code to buy a shirt?
Simply enter your coupon code in the cart and press the Apply Coupon button, or click on the link at the top of the checkout to enter your coupon code.
Can I buy MyTee shirts in bulk for myself or my Pro Shop?
You sure can! If you are a retail customer and you order more than five shirts, you will get FREE shipping. If you are a business who would like to discuss purchasing MyTee apparel wholesale, please contact us via our online form.
Does MyTee apparel come in a larger size?
Our range of sizes goes from XS to XL, please check our size guide to identify your perfect fit. We are planning on extending our range of sizes to XXL in the future.
Where is my order shipped from?
Our warehouse is based on the Gold Coast in Queensland, Australia.
What are your policies regarding returns?
How do I request a refund?
If I have any other questions, how can I reach you?
Please use our online form to contact us.
How do you send your products ?
We are using Autralian Post to send our products using compostable mailers. There are two option - standard and express.

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